ORDERS

Each of our products is crafted by hand and therefore no two pieces will be identical. All products are produced when ordered unless otherwise noted. Please refer to the production times for each product for an accurate delivery timeline. All orders are shipped Monday through Friday excluding holidays or otherwise noted on ArchibaldJMcNeil.com. The shipping cost for your order will be added and displayed at checkout.

BESPOKE ORDERS

Please contact us at majordomo@archibaldjmcneil.com to discuss your bespoke order. Timing will vary based on complexity of the request. Bespoke orders may not be returned or exchanged.

TAXES

Archibald J. McNeil and Imperial Revival LLC collect state sales tax for those residing in the Commonwealth of Virginia only. If we are not collecting your state’s sales taxes, you are expected to comply with your state’s current laws regarding internet purchases.

SHIPPING

When an order is placed, it will be shipped to an address designated by the purchaser. All purchases from ArchibaldJMcNeil.com are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to the purchaser upon delivery of the items to the carrier. The purchaser is responsible for filing any claims with carriers for damaged and/or lost shipments.

Priority Mail ($7.00) + $1.00 for each additional item

FedEx Ground ($9.00) + $1.00 for each additional item

FedEx 2 Day ($20.00) + $5.00 for each additional item

FedEx Overnight ($40.00) + $5.00 for each additional item

INTERNATIONAL CUSTOMERS

Any and all customs fees (customs fees, duties, taxes, brokerage fees, etc.) are the sole responsibility of the customer. Archibald J. McNeil has no control over tf

hese fees. If you are not familiar with the customs fees in your country, please consult your local customs office for information. We will not mark orders as “gifts” in order to avoid duties. Products and their values will always be accurately represented on customs forms. Archibald J. McNeil does not refund or reimburse for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees. Please contact us for a quote on international shipping queries@archibaldjmcneil.com